Comprehensive International Warranty & Service Guide

When you invest in a precision timepiece, you are securing a legacy of Swiss engineering and horological excellence. To ensure your peace of mind, we provide robust international warranty coverage across our entire portfolio. Whether you have purchased a masterpiece of high-end complication or a rugged tool watch for daily adventure, our commitment to your timepiece’s longevity remains absolute.

The following brands offer an industry-leading five-year international warranty, ensuring that your timepiece performs to its intended specifications from the moment it leaves our store: This extended period reflects the supreme confidence in the quality of craftmanship, manufacturing standards and mechanical reliability of their watches:

• Cover Watches
• Emile Chouriet Watches
• Swiss Military Watches by Chrono AG

2-Year International Warranty Coverage

The following brands offer a comprehensive two-year international warranty, ensuring that your timepiece performs to its intended specifications from the moment it leaves the boutique:

• Continental Watches
• Cover Crazy Seconds Watches
• EPOS Watches
• EverSwiss Watches
• Nowley Watches
• Oxygen Watches

What Your Warranty Covers

The international warranty specifically covers manufacturing defects and material flaws existing at the time of delivery. During the warranty period, you have the right to have any factory defect repaired free of charge. This coverage includes:

• The Movement: Any internal mechanical or quartz defects that affect timekeeping accuracy or functionality.
• The Case: Structural flaws in the metalwork or manufacturing.
• The Dial and Hands: Any aesthetic or functional defects originating from the factory.

Important Exclusions

Please note that the warranty does not cover:

• Normal wear and tear (such as scratches to the crystal, bezel, or finish).
• Damage to the strap or bracelet (including leather, rubber, or metal links).
• Damage resulting from accidents, negligence, or misuse (e.g., dropping the watch or exceeding water resistance limits).
• Intervention or repairs carried out by non-authorised third parties.

Professional Maintenance and Care