No. All returned items must be in a new and unused condition. Please attach all original tags and labels to the item. In addition, please return the item in its original and branded box/packaging. Furthermore, please include all instructions, guarantees and extras supplied with the item.

Please contact customer service by email : info@exquisite-luxury.com 

Yes. You can return items that purchased on sale. 

For further information please kindly reviews our Return Policy.

All orders receive have an orders number. This will be required if you choose to return the products.

For further information please kindly reviews our Return Policy.

Please email Returns at info@exquisite-luxury.com within fourteen (14) calendar days of the purchase date to obtain a RETURN AUTHORISATION (RN) number.

After receiving your RM number, please return the item securely in its original packaging within fourteen (14) calendar days, or a maximum of twenty-eight (28) calendar days from the date the Goods were delivered to you. Please include a copy of your proof of purchase and RN number inside the package in order to expediate the processing of your return.

For further information please kindly reviews our Return Policy.

If you are not completely satisfied with your purchase, please do not worry. You may return it to us for a full refund. 

For further information please kindly reviews our Return Policy.

Upon receiving your item, our returns department will inspect the condition of your item. We will confirm by email that everything is present and in its original condition to ensure its eligibility for refund.

Our team endeavors to process refunds as quickly as possible. However, please allow at least seven (7) calendar days from the receipt of your item to process your return. We will complete the processing of the refund within fourteen (14) calendar days of receiving your item.

We will confirm by email once the return process is complete and refund issued to the payment method you used to place your order.  Refunds may take 1-2 billing cycles to appear on your bank or credit card statement, depending on your credit card company. 

For further information please kindly reviews our Return Policy.